Personalized and custom products are made specifically for you. Because of this, all personalized items are final sale and are not eligible for returns or exchanges unless there is a manufacturing defect or an error on our part.
Please review all personalization details carefully before placing your order, including spelling, images, layout, and design placement. By completing your purchase, you confirm that all submitted customization details are accurate.
Minor formatting adjustments may be made to improve alignment or production quality.
File Requirements
We accept standard image files including:
• JPG / JPEG • PNG • SVG (preferred for logos) • PDF (vector preferred)
Images should be high resolution and clear. Low-quality or pixelated files may affect the final result.
If your file has issues, we may contact you before production.
Copyright & Image Use
Customers are responsible for ensuring they have the legal right to use any images, logos, trademarks, or artwork submitted.
By submitting content, you confirm that:
• You own the rights to the content, or • You have permission or a valid license to use it
1Belt is not responsible for copyright or trademark violations related to customer-submitted content.
We reserve the right to refuse or cancel any personalization request that includes copyrighted, trademarked, or inappropriate material without proper authorization.
Design Assistance
If you would like help refining or adjusting your design, additional design services may be available for an added fee.
Order Issues
If your personalized item arrives damaged or does not match the approved order details, contact us within 7 days of delivery with:
• Your order number • Clear photos of the issue
We will review and assist promptly.
Questions
If you are unsure whether your image or design is acceptable, please contact us before ordering:
